All posts by Todd

With over 20 years of IT experience ranging from internal IT for mid-sized firms, to 10 years of consulting for large accounting and consulting firms, I have worked in hundreds of environments. What I realized is that I enjoy supporting small and mid-sized firms who can’t afford full time IT support at the level they really need. At The Atteberry Group, we will put our experience to work for you at a price that your organization can afford. There are many ways to do IT, but we have seen that the best way makes your business more efficient and does not increase your costs. Give us a call at 213.393.5060 and let us help make IT an asset and not a liability for your company.

Resolved: Regular Blog Posts in 2017

I was just looking at some interesting statistics that demonstrate that only 8% of those of that make resolutions for New Year’s actually succeed. However, it is worth noting that people that explicitly make resolutions are 10 time more likely to succeed over those that do not make explicit resolutions.

So – Starting in January, we will have regular blog posts at least every month. Look for our new blog starting next week. We are certain that the posts will be informative and we look forward to getting your feedback.


What makes a strong password

Sadly, we have spent 20 years having people come up with passwords that are difficult to remember (and get attached via a sticky note to the monitor) but are easy for computer programs to guess. Four random words linked together are a much better solution for passwords.



Systems Patching Remains a Top Concern

Systems Patching Woes

Can’t keep up with system patching? – You are not alone.

Keeping systems up-to-date is a continuous challenge for firms of all sizes. This is particularly true of smaller firms that may have limited or no dedicated IT staff. These concerns are supported in the latest Shavlik 2015 Security Survey. The summary can be found here:Shavlik Summary

Here are the major takeaways:

• 86 per cent of respondents agree that Microsoft operating systems present the most consistent patching challenge to their organisations
• 41 per cent deem on-demand patching as a key pain point
• 58 per cent of respondents see Java as providing the biggest application patching worry
• 53 per cent of IT professionals expect to be more worried about system security one year from now

How we can help:

The Atteberry Group has the tools to support your entire organization and eliminate the head ache of patching. Our solution ensures that not only is Windows automatically patched on all of your workstations but as host of other key applications as well including Adobe, Java, Chrome, Firefox and iTunes. We monitor your servers and provide manual or automatic patching on a scheduled basis to ensure that you are kept up-to-date without causing downtime.

Updates are released constantly and you don’t have the time to manage it. Let us manage your systems for you and help you focus on your business.

Contact us today

DHL Delivery Receipt Scam – Oldie but goodie

DHL Delivery Receipt Scam – Oldie but goodie

Recently a few of my clients have received emails that purport to be from DHL regarding delivery attempts. I thought this would be a good time to remind everyone onhow to spot email scams.

The email information is a good give away that this is not legitimate.

DHL Phising Email

Clearly,DHL (or any company) would not be sending email from a gmail account.

The attachment contains a link that will take you to the scan site.

As always, ask yourself if this makes sense? Are you expecting a package via DHL? Would DHL use this email address as its sending email address? Take a moment and confirm that the email is legitimate.

A quick Internet search provided me with the following statement from DHL’s web site

Please be advised that if you received an email suggesting that DHL is attempting to deliver a package requesting that you open the email attachment in order to affect delivery, this email is fraudulent, the package does not exist and the attachment may be a computer virus.

Please do not open the attachment. This email and attachment does not originate from DHL.

Microsoft Just Ended Support for Windows 8

Microsoft Just Ended Support for Windows 8

As of Jan. 12, 2016, Windows 8 is now considered to be “unsupported” by Microsoft, meaning the company will no longer issues hotfixes or security updates for the operating system.
What this means to you: No More Security Patches and the serious potential for hackers to attack your system.

Should I panic: No, but you need to upgrade any Windows 8 systems to Windows 8.1.

Ok. How soon should I do this: You should do this immediately.

Can you help: Absolutely. The Atteberry Group can help you. Give us a call today at 213.393.5060 and we give you a free consultation on which of your Windows systems need to be upgraded and a plan for doing so.

Support for All Older Versions of Internet Explorer Ends January 12

Support for All Older Versions of Internet Explorer Ends January 12

After January 12, 2016, Microsoft will only support Internet Explorer 11 and later.

What this means:Microsoft will no longer be providing security updates for their older browsers.

What this means to you and your company: If you are not using IE 11, your computers will be more vulnerable to security hacks.

Time to panic: No. but you need to upgrade, even if you don’t use the browser because the IE browser brings with it a bunch of software components that are used by the operating system for various purposes.

What if I am running Vista or XP: IE 11 can’t run on these operating systems and we should be discussing a migration strategy to Windows 7 or later.

What should I do: Call The Atteberry Grouptoday at 213.393.5060. We can provide you with a free consultation to determine how to best move your organization to IE 11 with the least amount of effort.

Windows 10 Migration Anyone

Windows 10 Migration Anyone

In a recent article from Redmond Magazine,, the author laid out the theory that Windows 10 migrations would be a large part of IT work in 2016. But with support for Windows 7 running until January of 2020, I am not seeing a large number of Windows 10 migrations yet.

Gartner is predicting that 50% of enterprises will be migrating in 2017, which seems reasonable. By that time, several issues will be resolved and adoption can proceed.

The key to migrating to a new operating system remains your company’s needs. Here are several reasons to upgrade, but if your organization won’t benefit today, then waiting might make more sense.
• Simpler secure sign-on via Azure Active Directory
• Improved mobile device management (MDM)
• Greater control over updates
• Increased security

The Atteberry Group can help you assess your readiness and help you plan a migration strategy that focuses on your needs. Call us today at 213.393.5060 for a free consultation.

Why I am Recommending Against Migrating to Windows 10 For the Moment

Why I am Recommending Against Migrating to Windows 10 For the Moment

We are all aware of Windows 10. Many of you are aware that you can upgrade Windows 7 or Windows 8 to Windows 10 for free.

What a much smaller number of people know about, but are starting to report, are the networking issues that exist in Windows 10.

Issue #1 – VPN Software does not work with Windows 10. Older VPN software, such as the Cisco client, won’t work without some serious tweaking. So, with Windows 10, you can no longer access your work network easily.
Issue #2 – Virtual Adapters may not work. If you work with virtual machines, you may experience some serious issues with trying to use those virtual machines.
Issue #3 – Even after you fix these problems, the next round of Windows Updates will most likely break you networking again. I experienced this three different times in 2015. The automatic update broke my networking fixes. At which point, I went back to Windows 8.1.

Is your Outlook 2010 acting strangely?

Is your Outlook 2010 acting strangely?

This week, Microsoft released a patch that causes Outlook 2010 to open in safe mode. In safe mode, the screen looks different, the reading pane is missing, sounds are not working (such as new mail notification, and other views no longer work.

If this patch has been applied to your computer, you can easily remove it. See the instructions below.

However, if this patch is on all the systems in your company, you should consider how much time you are going to spend going computer to computer. The Atteberry Group can assist with mass removal of this patch. Please feel free to call us at 21.393.5060 and we will come evaluate your situation at no charge and help you decide on the best course of action.

Instructions for do it yourself removal:

  • Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.
  • In the list of updates, locate and then select update KB3114409, and then select Uninstall.

  • Swipe in from the right edge of the screen, and then select Search. If you’re using a mouse, point to the lower-right corner of the screen, and then select Search.
  • Enter windows update, select Windows Update, and then select Installed Updates.
  • In the list of updates, locate and then select update KB3114409, and then select Uninstall.

  • Go to Start, enter Run, and then select Run.
  • Enter Appwiz.cpl, and then select OK.
  • Select View installed updates.
  • In the list of updates, locate and select update KB3114409, and then select Uninstall.

  • Go to Start, enter Run, and then select Run.
  • Enter Appwiz.cpl, and then select OK.
  • Select the Show updates check box.
  • In the list of updates, locate and select update KB3114409, and then select Remove.

Using Cloud Services? How are You Managing Risk?

Using Cloud Services? How are You Managing Risk?

Most organizations are “in the cloud” to some degree. You may be running Office 365 for Email or you may be using a cloud based Enterprise Resource Planning or Accounting package. If you think that moving your systems to the cloud has eliminated risk, you should make sure you have considered these controls and know what your vendors are doing to protect your data:

1) What is being backed up and how frequently
2) What access controls are in place to prevent unauthorized access
3) What is the service level agreement (SLA) that is in place (i.e. what does your vendor guarantee for availability) and what happens if that SLA is breached

If you have questions using the cloud or your vendors, give The Atteberry Group a call today.